Introduction
At Scribza ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our service at scribza.com.
1. Information We Collect
1.1 Information You Provide
- Account Information: Email address, name, profile picture (via Google OAuth)
- Payment Information: Processed securely by Stripe (we don't store card details)
- Content: Post descriptions and generated captions you create
- Communications: Messages you send us via contact form or email
1.2 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent on platform
- Device Information: Browser type, IP address, operating system
- Cookies: Essential cookies for authentication and preferences
2. How We Use Your Information
We use your information to:
- ✅ Provide and improve our AI caption generation service
- ✅ Process your payments and manage subscriptions
- ✅ Send important updates about your account or service changes
- ✅ Respond to your support requests
- ✅ Analyze usage patterns to improve our product
- ✅ Detect and prevent fraud or abuse
- ✅ Comply with legal obligations
3. Data Sharing and Disclosure
We share your data only in these circumstances:
3.1 Service Providers
- Supabase: Database and authentication
- Stripe: Payment processing
- OpenAI: AI caption generation
- Resend: Transactional emails
- Vercel: Hosting and analytics
- Sentry: Error tracking
3.2 Legal Requirements
We may disclose your information if required by law, court order, or to protect our rights and safety.
3.3 Business Transfers
If Scribza is acquired or merged, your data may be transferred to the new owner.
4. Data Security
We implement industry-standard security measures:
- 🔒 SSL/TLS encryption for data in transit
- 🔒 Encrypted databases
- 🔒 Regular security audits
- 🔒 Access controls and authentication
- 🔒 Secure payment processing via Stripe (PCI-DSS compliant)
5. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request deletion of your account and data
- Export: Download your generated captions
- Opt-out: Unsubscribe from marketing emails
- Object: Object to processing of your data
To exercise these rights, email us at [email protected]
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we retain some data for up to 90 days for backup purposes, then permanently delete it.
7. Cookies
We use essential cookies for:
- Authentication and login sessions
- Remembering your preferences
- Analytics (anonymized)
You can disable cookies in your browser, but this may limit functionality.
8. Children's Privacy
Scribza is not intended for users under 13 years old. We do not knowingly collect data from children. If you believe a child has provided us data, please contact us immediately.
9. International Data Transfers
Your data may be processed in the United States and other countries. We ensure appropriate safeguards are in place for international transfers.
10. Changes to This Policy
We may update this policy periodically. We'll notify you of significant changes via email or platform notice. Continued use after changes constitutes acceptance.
11. Contact Us
Questions about this Privacy Policy? Contact us: